28 Years. 70,000+ Claims. One Job: Putting Buildings Back Together.

Our story

Our Story & Experience

Built on experience. Refined over 28 years.

GPS grew out of GW Grayburn, an established contract building company. In 1998, the decision was made to take a different approach — rather than being a general builder that occasionally undertook insurance work, GPS was created as a business Specialising in Insurance Claims and Reinstatement.

That decision shaped the way we have worked ever since.

For the past 28 years, we have continued to refine our systems, processes, relationships and expertise around delivering building repairs and insurance reinstatement efficiently and professionally.

One of the strengths of GPS has always been our trade network. The specialist subcontractors we built relationships with when GPS was established are, in many cases, the same people and businesses we continue to work with today. These long-standing relationships mean we know who we are sending to your property, understand the quality of their work and can rely on them to deliver.

It is why we can arrange for a glazier to attend a broken window quickly, and why, where possible, you will see the same trusted plasterers, painters, builders and specialist tradespeople returning to our jobs. Our relationships are built on trust, reliability and years of working together — not simply on who is available at the time.

Insurance Reinstatement at Our Core

While insurance reinstatement remains at the core of what we do, our experience and capabilities have naturally expanded over the years.

Today, GPS also provides a broader range of building repairs, maintenance, refurbishment and property services, supporting clients with both insurance-related and privately funded work.

Our experience in managing insurance claims has given us a strong understanding of assessment, reinstatement, project coordination, documentation, timeframes and working with insurers, brokers and loss adjusters. We bring that same structured approach, practical knowledge and professional standard to every project we undertake.

From emergency make-safe works and insurance reinstatement through to general building repairs, maintenance, property improvements and larger construction projects, our team has the experience and resources to manage the job.

120+ Years of Hands-On Experience

Our four Building Inspectors have more than 120 years of combined hands-on trade experience — around 30 years each. All are trade-qualified carpenters, with extensive experience in building, insurance reinstatement and assessing damage.

That depth of practical experience means they know what to look for, understand how buildings go back together and can identify the right repair solution — whether it's a straightforward repair or a complex reinstatement.

Our Inspectors also hold Licensed Building Practitioner (LBP) qualifications and Site Safe Construction Passports, combining decades of practical trade knowledge with recognised industry qualifications.

Our building team is led by Director Scott Fyfe and Business Manager Karen Renall, who bring extensive experience in estimating, project management, site supervision and insurance reinstatement. Together, they oversee the building team and our established trade network to ensure projects are properly assessed, coordinated and delivered to a consistently high professional standard.

From a Single Repair to a Major Project

Today, GPS can manage projects ranging from a small repair through to complex, large-scale reinstatement and building projects.

Whether it is a broken window, water damage, storm damage, general building repair, planned maintenance, refurbishment or a complete property reinstatement, we can coordinate the right people and resources to get the job done.

28 years of specialising in claims has given us something that cannot be bought or quickly replicated — experience, trusted relationships and a proven way of getting things done.

While the nature of the work has expanded, our approach has remained the same:

Know what needs to be done. Get the right people on the job. Do it properly.