We put buildings back together after life's worst days.
Since 1998, GPS has completed more than 70,000 insurance repairs across Auckland. From 24/7 Emergency Make-Safe works and minor repairs to full rebuilds, our experienced team manages every stage of the process—giving you one trusted point of contact from the first phone call through to final handover.
10-year, 100% unconditional workmanship guarantee on all workmanship supplied by GPS.
Read the guarantee →
AA Insurance
Approval pending
Vero Insurance
McLarens
Morgan Project Services
Different clients. Different challenges. The same commitment.
Every client comes to us for a different reason. Whether you're a homeowner, insurer, property manager or commercial client, the work behind the scenes is the same — What never changes is our commitment to quality workmanship, experienced project management, and clear communication from the first phone call to the final handover.
What We Restore & Maintain
From storm, flood and fire damage through to everyday repairs, scheduled maintenance and property improvements, Grayburn Property Services looks after residential and commercial properties across Auckland.
Much of our work comes through Insurers, Brokers and Loss Adjusters, but we also work directly with homeowners, landlords, property managers and businesses. Whether it's an emergency repair, putting a property back together after a claim, fixing the jobs that have been sitting on the list, or setting up an ongoing maintenance programme, we provide one experienced team and one point of contact from start to finish.
Fire & Smoke Damage
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Structural repairs, smoke and odour removal, cleaning and reinstatement — restoring a property so it can become a home or workplace again.
Flood & Water Damage
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Burst pipes, stormwater ingress, failed appliances and water damage. We respond quickly to minimise further damage and manage the repair through to completion.
Storm & Tree Damage
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From damaged roofing and broken spouting to trees through roofs, walls and fences — we make the property safe, assess the damage and get repairs underway.
Burglary & Malicious Damage
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Making the property secure first, followed by glazing, doors, locks, joinery and any structural repairs required.
Vehicle & Impact Damage
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From damaged fences and garage doors to vehicles impacting buildings. We make safe, coordinate the necessary trades and manage the reinstatement.
24/7 365-Day Emergency Make Safe
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Immediate repairs to secure a property, protect it from further damage and make it safe while the next steps are being arranged. Grayburn provides 24/7, 365-day Emergency Make-Safe Services, with calls answered and managed by our own team — not an outsourced answering service.
Cash Settled Claims
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If your insurer has settled the claim directly with you, we can quote and manage the repairs, giving you the same professional service and project management as an insurance-referred job.
Commercial & Large Loss
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Multi-unit, retail, office and commercial reinstatement, including staged works designed around businesses that need to keep operating.
Repairs & Maintenance
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Not everything needs to be an insurance claim. We take care of the everyday repairs and maintenance that keep homes, rental properties and commercial buildings in good condition — from small repairs through to larger planned works. For property owners, landlords, property managers and businesses who want to stay ahead of problems, we can coordinate planned and scheduled maintenance programmes, helping keep properties well maintained, identify issues early and get work organised before small problems become expensive ones.
Why Grayburn Property Services
Five reasons people keep choosing us
We're not the biggest property services company in the country, and we're not trying to be. We're a local team that knows our customers by name, answers the phone and takes responsibility for getting the job done properly.
We believe good property services are about more than fixing a building. They're about looking after the people, businesses and relationships behind it. Whether we're working directly with a homeowner, alongside a property manager, or as part of an insurer and broker network, our job is to make the process as straightforward, transparent and stress-free as possible.
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120+ Years of Hands-On Experience
Our four Building Inspectors have more than 120 years of combined hands-on trade experience — around 30 years each. All are trade-qualified carpenters, with extensive experience in building, insurance reinstatement and assessing damage.
That depth of practical experience means they know what to look for, understand how buildings go back together and can identify the right repair solution — whether it's a straightforward repair or a complex reinstatement.
Our Inspectors also hold Licensed Building Practitioner (LBP) qualifications and Site Safe Construction Passports, combining decades of practical trade knowledge with recognised industry qualifications.
Since 1998, we've been putting buildings back together — from emergency make-safe work and insurance reinstatement through to general repairs, maintenance and full property projects.
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Customer-focused, every time
We understand that behind every property is a person, a family, a business or a client relationship. We listen, communicate clearly and make sure people understand what is happening and what comes next. Good service isn't an added extra — it's part of doing the job properly.
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Auckland-wide
We know Auckland — the councils, suppliers, access challenges, traffic and, importantly, which trades can actually get to site when they say they will. From Rodney through to Franklin and across to Waiheke, our local knowledge helps keep projects moving.
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No job is too small — or too complicated
A broken window, a leaking roof, scheduled maintenance, an emergency make-safe or a $500,000 reinstatement — we're happy to take them on. We understand that the size of the job doesn't determine how important it is to the person who needs it done.
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We value the relationships behind the work
Our business has been built on long-term relationships with insurers, brokers, property managers, businesses, trades and homeowners. We work collaboratively, respect the expertise of our partners and understand that our performance reflects on everyone involved.
We don't just want to complete the job. We want to be the team our clients and partners feel confident recommending.
Checked, Graded and Current
SITEWISEGOLD
SiteWise Gold — 97%
Health and safety prequalification through Site Safe New Zealand. Gold status requires 90% — GPS scored 97%. Assessed 22 June 2026, certified 2026/27. Contractor ID 8237.
SITESAFE
Site Safe New Zealand Member
Member number 701455, at Year 5 Loyalty status. Current through to 31 May 2027.
NZCB
New Zealand Certified Builders
GPS has been an approved Business Member since October 2006 — twenty years.
EMA
Employers & Manufacturers Association
Member since April 2002 — twenty-four years. Membership ID 16411.
SITESAFE
Site Safe Construction Passports
Our site staff hold Site Safe Building Construction Passports — foundation health and safety training for working on live construction sites.
VHNZ
Asbestos Awareness Trained
Our field team completes the Vertical Horizonz Asbestos Awareness Course — NZQA Unit Standard 2138, recognising and safely managing asbestos in older buildings before work begins.
In Their Words
"McLarens has worked alongside GPS for many years as a preferred supplier within our insurer network. Over that time, we have appreciated their collaborative approach and focus on supporting positive outcomes for our mutual clients."
When It Can't Wait Until Morning.
Property emergencies don't keep business hours. Neither do we.
When you call GPS after hours, your call is answered and managed by our own team — not an outsourced answering service or call centre.
We have our own established network of trusted contractors available around the clock, ready to respond to fire, flood, storm, impact, burglary and other urgent property damage.
Our first priority is simple: get there, make it safe, secure the property and prevent further damage. Then we'll help coordinate what happens next.
One number. A real GPS person. 24 hours a day. 365 days a year.
Call 09 622 3900What Our Emergency Response Looks Like in Practice
Anyone can advertise a 24/7 number. These are the events we have actually worked through, and how long the average callout took from start to finish.
| Weather event | Callouts completed | Average completion |
|---|---|---|
| Auckland Anniversary Floods, 2023 | 786 | 14.4 days |
| May 2023 Floods | 229 | 12.58 days |
| Cyclone Tam, April 2025 | 73 | 2.29 days |
| Strong wind and rain event, May 2025 | 113 | 2.96 days |
| Wind and rain event, January 2026 | 71 | 3.85 days |
Year on Year
The Anniversary Floods were a once-in-a-generation event and the figures show it — 786 callouts in a single event, when every builder in Auckland was overwhelmed. What has happened since matters more.
2023
1,284 callouts
14.62 days average
2024
437 callouts
4.4 days average
2025
478 callouts
1.97 days average